Frequently Asked Questions

Visiting the Gardens

Garden visitors must have a valid Membership prior to entry. This offers unlimited access to the gardens and garden attractions for 12 months, as well as seasonal events.

An adult membership is currently £80 when purchased via Direct Debit, £95 when purchased as a one off card payment.

Joint membership is available for two adults, living at the same address, £130 when purchased via Direct Debit, or £160 when purchased as a one off card payment.

A local membership is currently available at £40 when purchased via Direct Debit, £55 when purchased as a one off card payment, for visitors who reside within a 6 mile radius of the estate. Children (0-16 yrs) are free of charge as long as they are accompanied by an adult member, each member may bring up to 6 children. (All priced are subject to change)

Members can purchase Guest Day Passes, currently £20 when purchased in advance of arrival via The Newt app, £25 when purchased on arrival (up to a maximum of 6 passes per day).

Regrettably we cannot allow dogs (except assistance dogs), as we keep various types of deer and fowl in open areas.

All gardens areas are accessible to wheelchairs and strollers, though via indirect routes – often up thick lawns, steep gradients, uneven ground and gravelled pathways. Pushchairs may be stored at the Threshing Barn, and for longer distances transport is available for those requiring assistance.

RHS days are held on Tuesdays and Wednesdays only. Guests must present a valid, in-date RHS membership. You may bring up to six guests at a rate of £25 each. If you choose to upgrade to a full membership on the day, £25 will be credited towards your membership fee.

There are a number of charging points available in the Garden car park, these are available on a first come, first served basis. These charging points are operated via an independent app which is not managed by The Newt.

We encourage guests to taste the fruits of the garden and so do not allow personal picnics in the gardens; please enjoy the relaxed service offered at our Garden Café or a take away picnic from our Cyder Bar.

While guests and members are encouraged to capture imagery for personal use, professional filming and photography is prohibited on the estate unless prior permission has been granted.

Visiting the Restaurants

As the Garden Café is located within the gardens, all attendees must have either a valid Garden Membership or be attending as a guest of a member (and have purchased a Guest Day Pass for the day of visit).

Guests dining at the Botanical Rooms are kindly asked to park in the hotel car park. Visitors entering via the gatehouse will require a membership or will be charged for a day pass.

Guests dining at the Farmyard are kindly requested to park in the hotel car park and travel to the Farmyard by buggy. Visitors entering via the gatehouse will require a membership or will be charged for a day pass.

Memberships

Go to Plan Your Visit on our website and follow the easy steps to buy a membership.

We have created The Newt in Somerset App which helps you make the most of every visit; enabling you to access your digital membership card, book restaurants, workshops and experiences, and keep up with the latest news from the estate.

We sell day passes for member's guests. We do not sell a general day pass because we believe the best way to unlock the value of the Newt is through membership. There is too much to see and do in one day, and the estate changes throughout the seasons.

Members can be purchase Guest Passes via The Newt app in advance of arrival, priced at £20, or at the Gate House upon arrival for £25. The guest pass is valid for single entry for one adult, for the date of purchase only.

Each member can purchase up to 6 Guest Day Passes on any given day. There is no limit to the total number of passes that can be purchased over the 12 months of your membership.

Guests must be accompanied by a member at all times.

Follow this link for a simple guide on how to find your digital Newt Membership card.

To create your Newt Membership, first download the The Newt in Somerset App (from your smart phones' App Store), then click the 'Become a Member' icon and input the code we have given you in the 'Redeem a code' box. Follow a few easy steps to complete your membership registration.

Your Member Profile will allow you to log into the Members Page and Shop, and to receive the full benefit of your membership - such as access to exclusive offers and content and the ability to book entry to partner gardens.

Member’s Guest Day Passes can be upgraded to full membership on the day of your visit or, if shared with your guest via the Newt app, within 30 days of the visit.

Yes, each member may be accompanied by up to six children.

All guests must be accompanied by a member from arrival and when purchasing a Guest Day Pass.

We are a very community focussed organisation, which relies heavily on the support of our immediate neighbours for staff, services and suppliers. We have drawn a tight circle around The Newt, using postal codes to create a clear boundary, for a Local Membership. The lower price within this area increases our accessibility, giving everyone in our local community the opportunity to benefit from our facilities and green space.

The Local Membership rate applies to residents of the following postcodes:

Evercreech (BA4 6), Castle Cary (BA7), Wincanton (BA9), Bruton (BA10), Sparkford (BA22 7) or any postcode within 6 miles of The Newt (BA7 7NG) as the crow flies - please check using https://www.freemaptools.com/how-far-is-it-between.htm.

Note: Proof of address will be requested upon entry.

Following the purchase of a Local Membership, upon first entry to the gardens it is necessary to provide Photo ID (e.g. Driver license or Passport) and proof of address (e.g. Driver license or Utility Bill). This will requested upon entry.

No, up to six standard member's Guest Day Passes can be purchased by local members on arrival.

Yes, Up to 6 under 17s remain free of charge with a paying adult Member.

When you renew you will need to select the Joint Membership product when making your purchase.

Yes, after purchase you will be able to share the Joint Membership with your partner. This will enable your partner to access the membership via the Newt app.

You should contact your bank who will be able to cancel the direct debit for you.

No, when it comes time for you to auto renew we will notify you of the amount due, aligned with the price change and the type of membership you have.

We are pleased to have a reciprocal relationship with our sister site, Babylonstoren. This means you can use your Babylonstoren membership to access The Newt’s gardens, tours, exhibits, shops, and eateries.

Additionally, you may purchase up to six guest day passes on arrival for any accompanying adult non-members. Visitors under 17 enter free of charge.

Please remember to bring proof of your Babylonstoren membership with you on your visit.